Policing (RCMP)
Change to Policing Services in Town of Trenton Beginning 2026-04-01
At 12:01 a.m. on April 1, the Pictou County District RCMP will assume responsibility for policing services in the Town of Trenton.
“We’re looking forward to serving the people of Trenton,” says S/Sgt. Curtis MacKinnon, District Commander, Pictou County District RCMP. “Our team has worked closely with the New Glasgow Regional Police Service and the Town to ensure a smooth, well-planned transition that keeps public safety at the forefront.”
Emergency services remain unchanged. Residents should continue to call 911 for all emergencies before, during, and after the transition.
Non-emergency contacts:
- Until March 31: New Glasgow Regional Police Service (902 752 1941; 225 Park Street, New Glasgow)
- From April 1: Pictou County District RCMP (902 755 4141; 177 North Foord Street, Stellarton)
“There will be no interruption during the transition,” says S/Sgt. MacKinnon. “All the necessary records and information to ensure continuity of policing services will be securely transferred from New Glasgow Regional Police Service to the RCMP.”
Residents with questions are encouraged to contact the appropriate police service using the numbers listed above.
For Emergency Assistance: Dial 9-1-1
Pictou County District RCMP General Contacts
Non Emergency Line / General Inquiries: 902-755-4141
Stellarton Detachment: 177 North Foord Street, Stellarton, NS B0K 1X0
Hours of Operation: Monday to Friday, 8:00am to 4:00pm
Services Available:
- Criminal record check
- General information
- Non emergency complaints
- Outside detachment emergency phone
- Police certificate
- Report a crime
- Vulnerable sector check
Links:
Drinking Water Sampling Program
Trenton Water Utility is seeking participants for our annual drinking water sampling program for lead & copper. Participation is free and will provide you with information on lead and copper levels in your tap water. In addition, it will allow us to assess our facility’s compliance with Health Canada’s latest drinking water guidelines for lead and copper. Samples for lead and copper must be collected within homes and buildings where customers obtain water for drinking and cooking (e.g. kitchen or bathroom faucets).
In 2019, Health Canada lowered their maximum acceptable concentration (MAC) for lead in drinking water from 0.010mg/L to 0.005mg/L and introduced a new MAC for copper of 2mg/L. They also changed the sample location for compliance. Samples for lead & copper must now be collected within homes & buildings where customers obtain water for drinking and cooking (e.g. kitchen or bathroom faucet).
Although lead and copper can occur naturally in the environment, their main source in drinking water is through leaching of plumbing materials such as pipes, solder, faucets, and fittings. While copper is an acceptable material for use in plumbing, lead is not. The National Plumbing Code (NPC) allowed lead material in pipes until 1975, lead in solder until 1986 and lead in fittings/faucets until 2013.
Sampling will involve collecting a 1L sample of water after a period of 6 hours where no water has been used.
Once testing is complete, you will receive a letter with your test results & an explanation of what they mean. In addition, if your lead or copper levels exceed Health Canada’s guidelines, we will provide information on how to reduce your exposure.
Participation will open in May of each year with sampling to occur later in the year.
To participate, please contact Robert MacLean, Water Utility Manager:
Tel: 902-752-1450
Email:
Note: Do not apply if you have already participated in the past few years
Request for Water Meter Reading
The Town manages approximately 1,100 water accounts. Water meter reading information is obtained from remote sensors or radio frequency (RF) transmitters that are located on the inside of each home, business and facility within municipal boundaries. This information is transmitted through our RF network and downloaded into Trenton’s water billing system and used to produce bills quarterly (January, April, July and October).
If a water meter reading is requested outside of the regularly scheduled billing period, an administration fee of $20.00 is applied to provide information regarding the account. Cheques should be made payable to the Town of Trenton.
Request a Water Meter Read
Meter read requests must be made in writing and can be sent along with payment to:
Town of Trenton
P.O. Box 328
Trenton, NS
B0K 1X0
Requests can also be submitted via fax: 902-752-0090 or email:
To avoid delay, a minimum of five (5) business days are required when requesting water meter reading from the Town of Trenton.
Pictou County Transit
Pictou County Transit (PCT) began running in the Town of Trenton on June 17, 2024.
Trenton Stop Locations
(Updated Route Begins: October 20, 2025)
- Trenton Rink (75 Park Road)
- Duke Street (at Dickie Street))
- Forge Street (near Trenton Library)
The full expansion schedule from PCT including maps are located below.
Connect with PCT on Facebook @PictouCountyTransit
Visit the Pictou County Transit website at: https://pctransit.ca
Schedule & Maps
Water Bill
PUBLIC NOTICE - The following public notice was included with water bills mailed April 2023. This notice also includes updates that will occur effective April 1, 2024, and April 1, 2025:
Water Usage Charges
Residents are charged on a 'user pay' basis for water. This means you only pay for the water you use - the more you use, the higher your water use charge. Residents are directly billed for the water they use, as well their share of the costs for transporting clean water to their homes and carrying wastewater away from their homes for treatment and release back into the environment. Water use is measured by water meters
Water Meter Readings
The Town manages approximately 1,100 water accounts. Water meter reading information is obtained from remote sensors or radio frequency (RF) transmitters that are located on the inside of each home, business and facility within municipal boundaries. This information is transmitted through our RF network and downloaded into Trenton’s water billing system and used to produce bills quarterly (January, April, July and October).
Meters must always be accessible so they can be readily examined, read or replaced by our staff as needed. We recommend leaving an unobstructed space in front of the water meter.
Water Rates
Your water bill includes a Water Usage Charge & Base Rate. Rates effective April 1, 2025.
Water Rate - $3.25*
*per cubic meter.
Base Rate - The base rate is a flat rate set by the Nova Scotia Utility & Review Board and is dependent on the size of service pipe. The standard size pipe going into a residential dwelling is 5/8".
| Pipe Size | Base Rate |
|---|---|
| 5/8" | $86.13 |
| 3/4" | $128.15 |
| 1" | $212.18 |
| 1 1/2" | $422.27 |
| 2" | $674.37 |
| 3" | $1,346.65 |
| 4" | $2,102.96 |
| 6" | $4,203.81 |
| 8" | $7,565.18 |
Unmetered Charge per Quarter is $252.71.
Nova Scotia Utility & Review Board - Town of Trenton Details
Payment Options
There are several options for owners to pay their Water & Sewer Bills in Trenton:
- In-person at Town Hall (120 Main Street, Trenton) Town Hall public office hours: Monday to Friday, 9:00am to 4:00pm
- Online Banking - Use your Municipal Account Number found on your utility bill for online banking. The account number needed will be numbers only (12345678) unlike your customer code which has letters & numbers (NAMEA001) - do not use this code for online banking. Please use the first 8 digits only. Do not include the decimal (.00) for online banking.
- Mailed Cheques - Cheques can be made out to "Town of Trenton" and mailed to: Town of Trenton, P.O. Box 328, Trenton, NS B0K 1X0
- At your local bank branch - Bring your utility bill to your local bank branch for payment.
- Direct Payment Plan - To set up a direct payment plan, please complete the pdf Pre-Authorized Payment Plan – Acknowledgement Form(945 KB) and submit to Town Hall with a void cheque or automatic withrawal form from your banking institution. For more information, please contact Town Hall at 902-752-5311.
Late Payments
The total amounts billed must be paid by the due date to avoid interest charges. Interest will accumulate at 1.25% per month to all outstanding amounts following the due date.
Online payments may take 2-3 business days (Monday to Friday) to be processed by your bank. For this reason, payments do not reach the Town on the same day the payment is made. For example, payments made late Saturday or on Sunday are not likely to be received by the Town until at least Tuesday. Banking institutions are closed on many holidays which will also affect their processing time. Please take this into consideration as interest may be charged if the payment has not reached the Town by the billing due date.
Cheques mailed to the Town are processed when they are recieved. This means the cheque date is not considered the actual payment date. Please take this into consideration when mailing payments by cheque. To ensure payments are recieved in a timely manner, consider post-dating your cheque and mailing it early enough to be recieved and processed by the Town prior to/on the billing due date.
Understanding Your Water Bill
The graphic below was created to help residents understand the information on their Water Bill: